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Privacy Policy

LakeHouse Bath and Tile Company LLC
Operating as LakeHouse Bath and Tile

Effective Date: January 13, 2026

Terms and Conditions:
https://lakehousebathandtile.com/terms-and-conditions/

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

LakeHouse Bath and Tile (“we,” “us,” or “our”) does not share customer opt in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Physical address

  • Payment information when you make a purchase or request a quote

  • Opt in records and timestamps for all communication channels, including SMS and email

Non Personal Information

  • IP address

  • Browser type

  • Device information

  • Website usage patterns and analytics data

  • Cookies and similar technologies

Customer Communication

  • Records of inquiries and service requests

  • Appointment details and preferences

  • Service history and feedback

2. How We Use Your Information

We use collected data for:

  • Providing and improving our services

  • Processing transactions and payments

  • Communicating with you about inquiries, appointments, and promotions

  • Enhancing website functionality and user experience

  • Ensuring security and fraud prevention

  • Maintaining records of your communication preferences and consent

3. SMS Messaging and Compliance

Text Message Program Terms and Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt In and Consent

  • You will only receive messages if you have explicitly opted in

  • We maintain timestamped records of all opt in actions

  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt Out Instructions

  • You may cancel SMS notifications at any time by replying STOP

  • You will receive a final confirmation message

  • No further messages will be sent unless you re opt in

  • All opt out requests are processed within 24 hours

Message Frequency and Content

  • Message frequency varies based on your interactions with our business

  • Messages will be directly related to the services you have requested

  • We do not send promotional content without specific consent

Help and Support

Reply HELP for assistance.

Carrier Information

  • Standard message and data rates may apply

  • Carriers are not liable for delayed or undelivered messages

4. SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt in data and consent. This information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt in information and consent records.

5. Information Sharing and Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers

  • Third party vendors who assist in operations, such as payment processing and appointment scheduling

  • SMS aggregators and providers solely for delivering messages you have consented to receive

All service providers are contractually obligated to maintain confidentiality and security.

Legal Compliance

  • If required by law or legal process

  • To protect our rights

  • In response to valid law enforcement requests or court orders

Business Transfers

  • In the event of mergers, acquisitions, or sale of assets

In such cases, your data remains protected under the terms of this policy.

All the above categories exclude text messaging originator opt in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of text message services.

6. Data Security

We implement and maintain reasonable security measures to protect your personal information, including:

  • Encryption of sensitive data in transit and at rest

  • Secure access controls and authentication mechanisms

  • Regular security assessments and updates

  • Employee training on data protection

  • Secure backup systems and disaster recovery procedures

7. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze site traffic, remember your preferences, and improve website functionality.

You may control cookies through your browser settings.

8. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing emails by clicking unsubscribe

  • Opt out of SMS messages by replying STOP

  • Withdraw consent at any time for future communications

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date listed at the top of this page.

10. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

LakeHouse Bath and Tile Company LLC
2152 3rd St. Suite A
White Bear Lake, MN 55110

Email: hello@lakehousebathandtile.com
Website: https://lakehousebathandtile.com/
Phone: (651) 238-3226

By using our website and services, you consent to this Privacy Policy.